Sales Positions

Account Director

StrongMail Systems is searching for an Account Director to join our Client Services Team to take responsibility for the strategic direction and profitable delivery of named StrongMail clients. Reporting to the VP Client Services, the Account Director will oversee an account team comprised of Account Managers to deliver all aspects of our client’s success.

Responsibilities:

• Manage functional team of 3-5 personnel
• Manage quarterly reviews and develop digital POVs for social and email marketing programs
• Provide ongoing campaign analysis to optimize programs results and drive new program development
• Champion the client renewal process 
• Champion the identification, education, and promotion of additional services for the existing account
• Provide direct line of escalation for the account personnel to resolve issues and maintain high level of customer satisfaction
• Forecast quarterly revenue for upper management review
• Work with cross-functional group managers as needed to ensure inter-departmental teamwork and operational efficiency
• Facilitate team’s growth and development through hands-on training sessions
• Inspire and motivate individual and team to overachieve consistently
• Monitor customer satisfaction with StrongMail services and implement process improvements in services quality
  
  

Experience and Qualifications:

• A deep understanding and passion for social and email marketing
• 10 years of experience in advertising and marketing; at least 3 years in a similar role as the Account Director and/or Director of Strategy (leading a client and teams) 
• Comfort working in highly flexible, entrepreneurial environment
• Proven success working in cross functional teams 
• Leadership and interpersonal skills
• Creative thinking and problem-solving
• Ability to use own judgment and initiative in problem resolution
• Strong project planning and management skills
• Strong focus on customer satisfaction 
• Highly energetic, efficient, results-oriented
• Confident and clear communicator 
• Possess excellent teamwork and communication skills 
• Professionally handle customer objections 
• Bachelor’s degree required, MBA preferred
• Light travel required (less than 20%)

StrongMail Systems is an equal opportunity employer.

To apply to this position please click on the following link: https://home.eease.adp.com/recruit/?id=567238

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Account Manager - Client Services

StrongMail Systems is searching for an Account Manager to join our Client Services Team to take responsibility for the day to day management of named StrongMail clients. Reporting to an Account Director, the Account Manager will be the primary advocate for the client.

Responsibilities:  

• Retain, grow and develop account through daily interaction with clients; ensure contract renewal on all accounts
• Understand and document use of the StrongMail application and services to support client’s marketing & communication goals
• Develop call and in-person meeting cycle for existing accounts to discuss usage, options, and renewals
• Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental investments in StrongMail products and services
• Assist in all aspects  of the sales cycle including, proposals, scoping, pricing, and contract negotiations, etc. related to all renewal and up-sell opportunities
• Provide deliverability guidance to help clients maximize email inbox placement
• Capture and quantify business impact of StrongMail solution for client and identify/retain client references

Experience and Qualifications:

• A deep understanding and passion for email and social marketing
• 5 years of experience in advertising and marketing; at least 3 years in a similar role as the Account Manager
• Comfort working in highly flexible, entrepreneurial environment
• Proven success working in cross functional teams 
• Strong ability to establish priorities and make decisions
• Strong project planning and management skills
• Outstanding oral and written communication and presentation skills
• Strong team building and interpersonal skills
• Highly active in digital media, personally and/or professionally
• Undergraduate degree in business or marketing
• Light travel required (less than 10%)

StrongMail Systems is an equal opportunity employer.

To apply for this position please click on the following link: https://home.eease.adp.com/recruit/?id=837601

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Account Manager - NY

StrongMail Systems is searching for an Account Manager to join our Client Services Team in NYC to take responsibility for the day to day management of named StrongMail clients. Reporting to an Account Director, the Account Manager will be the primary advocate for the client.

Responsibilities:  

• Retain, grow and develop account through daily interaction with clients; ensure contract renewal on all accounts
• Understand and document use of the StrongMail application and services to support client’s marketing & communication goals
• Develop call and in-person meeting cycle for existing accounts to discuss usage, options, and renewals
• Identify opportunities within your client’s marketing and communication strategy that can be improved via incremental investments in StrongMail products and services
• Assist in all aspects  of the sales cycle including, proposals, scoping, pricing, and contract negotiations, etc. related to all renewal and up-sell opportunities
• Provide deliverability guidance to help clients maximize email inbox placement
• Capture and quantify business impact of StrongMail solution for client and identify/retain client references

Experience and Qualifications:

• A deep understanding and passion for email and social marketing
• 5 years of experience in advertising and marketing; at least 3 years in a similar role as the Account Manager
• Comfort working in highly flexible, entrepreneurial environment
• Proven success working in cross functional teams 
• Strong ability to establish priorities and make decisions
• Strong project planning and management skills
• Outstanding oral and written communication and presentation skills
• Strong team building and interpersonal skills
• Highly active in digital media, personally and/or professionally
• Undergraduate degree in business or marketing
• Light travel required (less than 10%)

StrongMail Systems is an equal opportunity employer.

To apply for this position please click on the following link: https://home.eease.adp.com/recruit/?id=1181521

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Enterprise Account Executive

To apply for this position please click on the link: https://home.eease.adp.com/recruit/?id=820951

The Enterprise Account Executive is responsible for creating, building, and extending the sales efforts to our customers. The EAE within StrongMail, is a hunter role focused primarily on enterprise grade account acquisition and winning business amidst a developed competitive landscape.

Key Responsibilities:

• Targeting and focusing in on the largest B2C brands in your respective territory 
• Strategic account engagement (networking) and ability to engage in meaningful and material enterprise projects
• Identify and quantify customer needs – building a StrongMail solution 
• To meet or exceed quarterly and annual revenue targets 
• Build a plan to provide integrated software and service solutions to meet the prospects' long term needs as a strategic business partner
• Develop a pipeline of viable opportunities that exceeds quota, and keep abreast of every prospect in your territory
• Accurately forecast deals closing on a monthly basis using Salesforce.com
• Negotiate access to key decision makers and facilitate meetings with StrongMail executives
• Develop cooperative closing strategy and tactics with sales management

Experience & Education Requirements:

Successful candidates will have a background in on-demand software sales with a significant services component, as well as experience leveraging strategic relationships with external partners. Individuals must have a demonstrated sales track record developing and managing regional accounts and a proven track record of forecasting and closing typical transactions in the $250K - $1M+ range.

Strong candidates must have 5+ years of high-value software sales experience and have a "consultative" value based approach to selling.  Experience with online marketing sales and working within a fast-paced growing company environment is a plus.  In addition, candidates should have:

• Excellent sales skills, lead development and qualification skills 
• Experience in the email marketing industry in the past 2-3 years
• Stable track record with 2+ years in each organization
• BA/BS or equivalent

StrongMail Systems is an equal opportunity employer.

To apply for this position please click on the link: https://home.eease.adp.com/recruit/?id=820951

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Lead Development Representative

To apply for this position please click the link below:
https://home.eease.adp.com/recruit/?id=1002381

StrongMail is a global leader in the email marketing space, providing integrated solutions for email marketing and social media to some of the world’s biggest brands.  With over 500 customers, our innovative products and services are leveraged by marketing powerhouses such as Wal-Mart, Travelocity, Visa, Viacom and McAfee.

We are searching for high-energy, lead development professionals to support our outside sales team. This position will work in conjunction with outside reps to prospect into accounts, uncover the right person within these accounts, and set-up introductory meetings for outside reps. StrongMail offers highly competitive compensation and maintains a very positive, friendly and casual work environment.

Responsibilities:

• Generate new business opportunities through targeting accounts, cold calling and sending emails
• Conduct high level conversations with Senior Execs/Decisions Makers/Evaluators to profile account situation and determine best course for action
• Nurture accounts until timing is appropriate to engage in a sales cycle
• Schedule next step meetings between field reps and Senior Execs at prospective accounts
• Meet or exceed quarterly new business opportunity quotas

To be considered, you MUST:

• Be very high energy and have an efficient, results-focused work ethic
• Thrive in a fast pace and demanding startup environment
• Posses excellent communication skills (both written and verbal)
• Be a fearless and persistent prospector
• Have a clear employment history with specific, confirmed references

Preferred candidates will:

• Have experience in enterprise software sales - ideally in marketing automation technology - and a proven track record of significant achievement in prospecting and lead generation
• Have earned a 4-year degree in business, marketing or technology from an accredited college

StrongMail Systems is an equal opportunity employer.

To apply for this position please click the link below:
https://home.eease.adp.com/recruit/?id=1002381

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