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Addressing Email Recipients Based on Customer Life Cycle
January 07, 2010 | By Kara Trivunovic
If you'd like to address the contacts in your email database based on customer life cycle, but don't know where to start, I recommend that you read my latest article in BtoB Magazine.
Knowing where your customers are in the customer lifecycle and sending them relevant messages for each stage is an effective way to increase conversions and customer satisfaction. As I write in my article, you can start out small and then expand your campaigns as you get more comfortable with it.

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