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Maximizing Deliverability
Spencer Kollas Director of Deliverability Services
AOL Report Card Update
December 01, 2008 | By Spencer Kollas
On Nov. 25, AOL announced on their postmaster blog that they would be changing their report card processes this week. No longer will they be sending an alert email if your domain gets over 0.1% complaints; rather, if you go over 0.3% you will now get one. While they still want/expect you to be under 0.1%, you will no longer receive an email at that level. Also, AOL will no longer be giving out the specific complaint rate that triggered the notification.
For more information go to http://postmaster-blog.aol.com/2008/11/25/change-to-the-report-card-process/

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