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Monetizing Social Media

Tal Nathan

Tal Nathan
Vice President of Client Services

Amanda Hinkle

Amanda Hinkle
Sr. Digital Marketing Strategist

Why Facebook Advertising is Missing the Point (and Creeping Me Out)

As the popular saying goes, there is no such thing as a free lunch. Someone is going to pay for all of this social computing... and whether privacy advocates like it or not, that payment is going to be made using people's data. However, the immense amount of rich data that's available on the social web would be squandered if it was simply used for targeted advertising.

Let's face it. People don't like advertising. They try and avoid it at all costs. They fast forward through commercials on their DVR and use pop-up blockers in their web browsers. The reason Facebook ads aren't living up to their potential is because people haven't opted-in to receive those messages... they don't want to see them!

So when Facebook shoves an ad in front of someone's face that says "35 Year Old Women in San Francisco Needed," they are trying to shoehorn relevant attributes about the visitor into an irrelevant ad. (Not to mention you are going to risk offending the woman by using her age in the ad. No woman wants to be reminded about how old she is, thank you very much.)

What’s even more disturbing are some of the more intrusive applications being created using Facebook Connect. No one wants to see what they thought was a private picture of their family staring back at them from a third party promotional application... whether it be for a video game or the Olympics. It's creepy.

Social Media is More Like Email Than You Realize
Conversely, by approaching social media as an opt-in channel, you are respecting the individuals that you're trying to target and are only communicating with those who are interested in hearing from you. This conforms with the spirit of social media and aligns with email marketing best practices. As any email marketer will tell you, opt-in marketing is significantly more effective than blasting a mass message to a rented list of names that someone claims has similar interests as what you're trying to market.

The social media marketing tools that emerge as effective will respect this and enable marketers to engage with brand influencers in a meaningful and effective way.  This effort will be fueled by personal referrals and genuine recommendations that ring true because the people recommending your product or service genuinely care about it. The future of social media marketing has more to learn from email than advertising. It's about respect. Not violating my privacy and creeping me out.

Posted by: Kristin Hersant at 6:44 PM
Categories: Facebook, advertising, behavioral targeting, email marketing, opt-in, social media

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