Our Customers

Testimonials: What our Customers Have to Say

Don't just take our word for it... listen to what our customers have to say about StrongMail products and services.

Centralization Benefits


"With email generating 30% of our revenue, it was too core to our business to outsource. StrongMail has enabled us to centralize all of our email on one platform, which has improved our deliverability, control and efficiency."
Greg Martz, Director of Marketing Operations, The Motley Fool


"Apart from improving our email systems, by using StrongMail as a fully-integrated foundation, we now have a platform in which we can very quickly grow new email initiatives."
Andrew Hossom, Vice President of Marketing, Fox Sports Interactive


"As eToys expanded with the BabyUniverse acquisition, we knew we needed a centralized solution like StrongMail to coordinate our marketing efforts and send more sophisticated campaigns. StrongMail's powerful in-house email platform gives us the flexibility and control we require to fully leverage our marketing database, efficiently manage our email campaigns and optimize our delivery performance. This has resulted in more timely, relevant and targeted emails to our customers and prospects."
Gary Lindsey, Vice President of Marketing, The Parent Company


"After evaluating several different method of delivery, StrongMail was the only system that managed to handle the complexities of FUN Technologies’ multiple lines of business. Using StrongMail we can manage campaigns, customer service email deliveries, and email return processing for several different business units at once."
Bjorn Book, CTO, FUN Technologies


"In addition to its reliability and performance, StrongMail offers us a complete on-premise email solution from creation to delivery that is easy to use, manage and maintain."
Jon Flatt, CEO, Red McCombs Media


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Email Marketing Benefits


"StrongMail's email infrastructure solution enables us to optimize our email communication efforts, while freeing up vital resources to focus on improving the overall customer experience and our bottom line."
Steven Broussard, Director of Marketing, GolfBalls.com


"StrongMail allows us to deliver our marketing message at the right time, and to understand when that right time is. We now have the data to plan our seasonal marketing for the next year... We were open to outsourcing, but it came down to cost. With the size of our lists and the frequency we wanted to do, it was the cost. Over time, StrongMail would pay for itself. It has already made an impact in driving customers to DaySpring.com."
Stephen Bos, Business Unit Director for Internet activities, DaySpring, a Hallmark subsidiary


"The speed of the mailings, accuracy of the reporting, unsubscribe processing and bounce-data has enabled us to target our mailings so cohesively that we frequently enjoy many multiples of industry standard open and click-through rates."
Simon Aloyts, CTO, LiquidGeneration


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Deliverability Benefits


"Personally, I’ve seen great improvements in our ability to monitor and report internally on specific aspects of the email sending process that have helped in gaining clarity around the infrastructure. The Strongmail system has been very helpful in allowing us to quickly take action when items or issues arise that need to be addressed to keep our reputation and sending practices in check. The system has been great."
Ben Jenkins, Director of Product Management, Kintera


"[StrongMail] is helping us maintain and improve our email reputation by giving us a better level of visibility into what's bouncing and why it's bouncing."
Joe Schwartz, Director of Marketing, WebEx


"We chose StrongMail because it increases our capacity for timely delivery to our customers and supports our needs to quickly provide accurate details to our merchants. StrongMail has been a natural extension to our current systems, giving us the ability to extend our reach beyond its previous delivery limits, while still remaining compliant with best practices of delivery standards today and into the future."
David Weinrot, Vice President of Direct Marketing and Promotions, Shopzilla


"Our commitment to our customers requires knowledge and improvement of our email deliverability rates, which wasn't possible with our previous email system. We chose StrongMail for its self-help delivery diagnostic features and Live Updates for ongoing compliance with ever-changing industry standards, regulations and best practices required for deliverability success. With StrongMail, we can proactively track and ensure that our customers are quickly and reliably receiving the emails we've sent."
Chris DiGiacomo, Systems Manager, 1-800-PetMeds


"Before deploying StrongMail, we were often reactive to our email deliverability issues. Now armed with StrongMail’s smart bounce management and deliverability live updates, we have real-time insight into the most beneficial and actionable steps to prevent or correct erroneous ISP blocks or failures. This allows us to work smarter, while providing our global customer base with world-class customer service."
Kamal Jain, Director of ASP Operations, BrassRing


"StrongMail has also been a great partner in improving our deliverability, which we've improved to 96% using StrongMail's smart bounce management, authentication support and deliverability tools. Plus, as an in-house solution, StrongMail gives us total control over our sender reputation."
Dave Heilmann, Senior Vice President of Product Development, BabyFit.com


"StrongMail enabled us to go from anecdotal analysis of delivery issues to strategic assessment with full visibility into our email performance."
Joe Fahrner, Vice President of Client Services, PopularMedia


"Email is essential for keeping the Wetpaint community informed of important activities that affect their online experience, and StrongMail helps ensure that these messages get delivered quickly and reliably."
Kevin Flaherty, Vice President of Marketing, Wetpaint


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Technology Benefits

"StrongMail enabled us to tightly integrate all of our systems, increase deliverability and gain access to key tracking data that we needed to optimize our programs."
Andrew Hossom, Vice President of Marketing, FOX Sports Interactive


"We originally planned on developing our application from scratch, but the StrongMail infrastructure allowed us to develop and deploy our new app in a fraction of the time and cost."
Brian Pike, VP of CRM, Ticketmaster


"We sell a tremendous number of tickets every day on behalf of our clients. Every transaction and every consumer interaction must be handled efficiently and effectively...The performance, reliability, and economic benefits of Linux, Red Hat, and StrongMail combined with their respective communities of supporting talent, present the best technology solution for our e-mail marketing product."
Sean Moriarty, COO, Ticketmaster


"StrongMail’s fully integrated email platform has streamlined our email operations with an extremely efficient and centralized workflow and process. StrongMail has become an essential, reliable and core component of our overall email strategy."
Greg Martz, Director of Marketing Operations, The Motley Fool


"By replacing our previous freeware solution with StrongMail’s high performance and flexible MTA technology, we were able to improve reliability while consolidating resources."
Michelle Lightfoot, Senior Email Administrator, HouseValues, Inc.


"It took less than one business day for my programmers to replace our current mail servers and integrate the basic functionality of StrongMail MTA Express in our development environment. Our initial tests showed no less than triple the processing speed of the personalized emails that our WAMpower.com solution sends, and most impressively, we have an increased amount of data on opens, deliverability and bounces."
Marc Pitre, CEO, New Way Media Corporation


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For additional information about StrongMail products, call (650) 421-4200 or allow us to contact you by completing our web form