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StrongMail Webinar Series

Archived Webinars: September 2009

Automating Email to Drive Revenue and Customer Engagement

How FootSmart boosted relevancy, conversions and revenue per email

Event Date: September 30, 2009, 11:00am PDT
Presenters: Shera Shrago, Sr. Manager of Interactive Marketing, FootSmart
Ryan Deutsch, VP of Strategic Services, StrongMail
Length: 51 minutes
Archive:

JupiterResearch estimates that the average retailer can generate an additional $2.9 million annually by integrating cross- and up-sell messages into transactional email, yet many marketers struggle with finding the best way to take advantage of this powerful channel for connecting with engaged customers. In fact, recent research shows that 55% of marketers aren't optimizing transactional email at all.

Being successful comes down to following best practices, and this interactive webinar will feature an in-depth case study with FootSmart, an Internet Retailer Top 500 company and the largest U.S. direct retailer of foot and lower body healthcare products.

Hear first-hand how Footsmart.com has generated results by optimizing all of its service-based messages. Plus hear best practices from email expert Ryan Deutsch, as well as detailed answers to real-world scenarios in an extensive Q&A session.

Key things you will learn:

  • The value of transactional email as a marketing channel
  • How to establish cross-departmental cooperation to launch a program
  • How leading retailer FootSmart.com is generating $750K annually with transactional email
  • Best practices for program design, implementation and CAN-SPAM compliance
  • Real-world examples and use cases for successful programs

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