Managed Hosting Services

Fully Managed Hosting Deployment for Superior Scalability and Reliability

StrongMail Managed Hosting Services is a cost-effective, highly flexible deployment package for our Message Studio email marketing solution that combines the benefits of hosting with StrongMail’s comprehensive System Administration and email Deliverability services. This unique deployment option offers superior scalability, reliability and flexibility to grow with your business, eliminate the CPM fees charged by ESPs and provide you with complete control of your email reputation.

By leveraging a managed hosting environment, StrongMail makes it possible for you to own a dedicated, full-featured email marketing solution without any of the IT resources required by an on-premise deployment. Featuring “lights out” administration, StrongMail Managed Hosting Services is completely managed by StrongMail and leverages computing infrastructure from the world’s leader in hosting, Rackspace Hosting.

Features & Benefits

• Quick & Easy Hosted Deployment - Get up and running on Message Studio quickly and effectively.
• Lowest Total Cost of Ownership - StrongMail Managed Hosting Services enables you to purchase a one-time perpetual license for Message Studio, which combines the cost benefits of owning your email marketing solution with unparalleled ease of ownership.
• Superior Reliability and Performance - Having a dedicated computing infrastructure provides a high-performance environment for Message Studio.
• Flexibility and Data Security - To maximize data security, sensitive data can remain on-premise where it is accessed by Message Studio via an optional VPN connection. This flexibility allows you to maintain security protocols for your data while Message Studio’s delivery and campaign management functions remain hosted for maximum efficiency.
• Secure “Lights Out” Administration - All system administration and maintenance is handled proactively by StrongMail’s hosting experts, allowing you to focus on campaign optimization. StrongMail provides 24x7 proactive monitoring and management of Message Studio, which runs in a secure, enterprise-level infrastructure environment.

Managed Hosting Services Components

StrongMail Message Studio is deployed on a dedicated server provisioned in a state-of-the-art hosted computing environment powered by industry leader Rackspace Hosting.

Proactive Around-the-Clock Monitoring

StrongMail Managed Hosting Services utilizes sophisticated monitoring tools for proactive server management. If a problem should occur, our hosting administrators are notified immediately. Our experts handle all day-to-day maintenance and actively work to fix issues when they occur, anytime, day or night. Proactive monitoring covers the following areas:

• Server Monitoring - CPU usage, RAM utilization, disk space and system load are constantly monitored to optimize server performance.
• Performance Monitoring - Bandwidth usage and traffic is continually monitored to ensure timely delivery of all messages.

Periodic System Maintenance

StrongMail system administrators will perform routine maintenance on your server to ensure optimal performance and help eliminate potential problems before they arise. System administration and maintenance services include the following:

• Release Management - StrongMail system administrators proactively install software maintenance and product releases.
• Data Cleansing - Per pre-defined data management policies, we will periodically purge unnecessary files and clean database tables to ensure smooth performance of your StrongMail system.
• Patch Management - OS patches and updates are immediately deployed to ensure that your StrongMail system is kept up to date with all the latest system components and security patches.

Deliverability Services

StrongMail’s Email Deliverability Services enable you to maximize your investment by improving your ability to reach your target audience.

• Delivery Monitoring - StrongMail’s email deliverability experts will actively monitor your email delivery and work to resolve critical deliverability issues as they arise.
• ISP Remediation - Should you encounter delivery issues at an ISP, we will identify the problem and leverage our industry relationships to help you resolve them.
• Deliverability Support - Improve your ongoing deliverability with expert consultation and advice on deliverability best practices and trends.
• Periodic Deliverability Reviews - A dedicated account manager will regularly review your campaign performance to help maximize delivery rates and inbox placement.