At StrongMail Systems, our goal is to provide highly-scalable, feature-rich technology backed by expert services and support to enable you to easily maintain your outbound email systems. We offer a range of maintenance and support packages to fit the demands of every customer, whether you're around the corner or around the globe.
| Platinum | Standard | Express | |
|---|---|---|---|
|
Type:
|
Phone & Email | Phone & Email | |
|
Support Hours:
|
24 x 7 | 6am - 8pm PT, M-F | 6am - 8pm PT, M-F |
|
Response Time:
|
Priority 1 - 1 hour Priority 2 - 2 hours Priority 3 - 4 hours |
Priority 1 - 4 hours Priority 2 - 6 hours Priority 3 - 8 hours |
24 hours |
|
Includes Software Updates:
|
Yes | Yes | Maintenance Only |
|
# of Support Contacts:
|
4 | 2 | 2 |
See more email marketing and social media services offered by StrongMail.
For additional information about StrongMail Digital Marketing Services, call (650) 421-4255 or contact StrongMail online.
Please do not fill out this web form if you need Email Marketing Technical Support. If you are a current customer please log into the Support Portal, or send an email to support@strongmail.com.
