Support
StrongMail Support: Expertise at your Side
Call: 1 (650) 421-4250
Email: support@strongmail.com
At StrongMail, our goal is to provide highly-scalable, feature-rich technology backed by expert services and support to enable you to effectively develop, operate and maintain your outbound email systems.
Support Programs
StrongMail offers three support programs, each tailored to meet the specific business needs of our customers: Platinum, Standard and Express. Our tiered programs feature varying levels of service and support, so that you can receive responsive, expert assistance when you need it most. Learn More
Support Portal
Our Support Portal offers you fast answers to specific technical questions about StrongMail products and services, including:
- Software Downloads
- Software Updates
- FAQ: Frequently Asked Questions
- User Manuals
- Technical Knowledge Base
- Online access for case submission and status
To access these resources, please log-in using the form on the right column of this page or contact our Customer Support Team for assistance
Support Forums
StrongMail offers a forum to discuss issues and to share hints and tips they’ve discovered using the StrongMail servers. These forums also are used by our Support Team to post interesting cases from our support files for everyone to take advantage of.